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What you can ask and who you can reach with human panel studies

The capability map for human panel research: every question type you can use, every audience you can reach and what honestly needs a different tool.

Written by Kaela Power

Boldstream’s human panel puts real people on demand. Describe what you want to learn in chat, approve a fixed quote, and the results come back into the same thread - most closed-question studies inside a day, smaller ones often within the hour. Every respondent is a real, verified person, paid fairly for their time. Nothing runs, and nothing is charged, until you say go.

This page is your map of what the panel can do: the questions you can ask, the people you can reach, and the few things that need a different tool - we’d rather tell you up front than let you find out later. If you’re new to panel studies start with Run a real-human panel survey with the Human Panel Expert - that's the how; this page is the what.


What you can ask

Question type

Available?

Good to know

Multiple choice (pick one or several)

✅ Yes

The fastest option - recognition, consideration, preference

Open-ended (answers in people's own words)

✅ Yes

First impressions, spontaneous recall, the unprompted "why"

Pick one, plus why

✅ Yes

The winner and the reasoning behind it - made for tagline and concept tests

Numeric answers

✅ Yes

Spend, frequency, how many - hard figures, not bands

Image questions

✅ Yes

Show the real ad, pack, poster or design and ask - people react to the actual creative, not a description of it

Grids, matrices and rating scales (e.g. 0–10)

❌ Not supported

We ask these as separate choice questions instead - usually a cleaner questionnaire anyway

Ranking and trade-off exercises

❌ Not supported

Approximated with repeated choice questions

Branching journeys or removing people mid-study

❌ Not supported

Everyone answers the same questions; screening happens up front instead

Video

❌ Not supported

Use an image or a described scene

Live interviews and focus groups

❌ Not supported

The panel runs surveys, not conversations

You can mix up to five questions in one study. A typical concept test pairs an image question with an open-ended first-impressions question and a couple of multiple-choice measures. For a walkthrough of putting a study together, see Ask richer questions in your research studies.

What comes back

  • Multiple-choice and numeric questions return clear counts and percentages, usually the same day. A recent 100-person study launched one evening had full results by 8 the next morning; smaller studies started earlier in the day often finish within the hour.

  • Open-ended questions don't arrive as a pile of quotes to wade through. Results come organised into themes, with how many people raised each one (counts and percentages), the overall sentiment, representative quotes, and notable minority views and every individual answer, word for word, is there when you want it.

  • The raw data tables are yours. Download the full response-level dataset - every respondent, every answer and run your own analysis, models or crosstabs on top.


Who you can reach

Audience

Available?

Worth knowing

UK adults, national spread

✅ Yes

The default - a broad cross-section by age, gender and region; most studies run 100–250 people

Targeted UK audiences

✅ Yes

Age, region, household and category screeners (e.g. "pays the energy bill"), plus hundreds of finer targeting options

Vetted professionals

✅ Yes

Credential-checked doctors, nurses, legal professionals, fact-checkers and more - best as smaller, focused studies

Professionals by role and industry

✅ Yes

Marketers, senior decision-makers, sector pools - we check the audience size first, free

US and other markets

✅ On request

Audience sizing is instant in chat; we run the study with you

Going back to the same respondents

❌ Not supported

Each study draws a fresh sample

Tracking the same individuals over time

❌ Not supported

Trends are tracked at audience level instead - that's how monthly brand tracking works

If you can describe an audience, we can size it - instantly and free - before you commit to anything. If a pool is too small for a reliable read, we’ll tell you rather than run it anyway. UK studies are the default and the fast lane; for the US and other markets, just ask your Boldstream lead. To reach credential-checked professionals, see Put your questions to vetted experts, not just consumers.


Speed, cost and trust

  • You’ll always know the cost first. The exact quote sits in the thread before you confirm, and you’re never charged more than it.

  • It's fast. A 25-person study showing an image and collecting open-text answers has returned complete results in minutes. A 100-respondent study runs overnight at most. Multi-brand tracker studies of 250 people complete the same day.

  • It's real. These are recruited, verified UK adults - not AI, not simulated. When you want a fast directional read first, a synthetic panel can score a concept in seconds (see Test a concept on a synthetic panel in seconds); when you want a number for the presentation, the media buy or the board, the human panel is the real thing.

  • People are paid fairly for their time - which is why longer questionnaires cost more. We'd rather be straight about that than understate a task.

What's next?

💡 Not sure which shape your question needs? Ask in chat, or talk to your Boldstream lead — sizing an audience or drafting a study costs nothing.

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