A simpler upload experience
The knowledge upload dialog has been redesigned to be cleaner and faster. You'll see exactly where your document is going before you upload, and the dialog focuses on one file at a time so each upload gets the right tags.
How to upload a document
Step 1: Open Knowledge
From the sidebar, go to Knowledge.
Step 2: Click Upload document
The redesigned upload dialog opens with a two-column layout — file picker on one side, destination on the other.
Step 3: Pick the destination
Choose where the document should land. Available destinations depend on your role and the project.
Step 4: Drop or select your file
Drag and drop a file into the upload area, or click to browse. Confirm to upload.
💡 Tip: One file per upload. If you have several documents, upload each separately — that way each one gets the destination and tags that fit it best.
What's next?
Your document appears in the knowledge list right away and is searchable across your chats and agents.